📋 About the Organization
The National Payments Corporation of India (NPCI) is a key institution driving India’s digital payments revolution. Established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA), NPCI operates under the Payment and Settlement Systems Act, 2007 as a “Not for Profit” company under Section 8 of the Companies Act 2013. It powers major platforms such as IMPS, UPI, NETC, AEPS, and RuPay, enabling secure, real‑time transactions across the country.
NPCI is committed to building world‑class digital payment infrastructure through innovation and efficiency. As an Equal Opportunity Employer, it fosters an inclusive workplace culture with zero tolerance for discrimination and strong support for diversity, accessibility, and LGBTQ+ inclusion.
🏢 Work Culture – The NPCI Way
NPCI promotes a culture of Inclusion, Innovation, and High Performance. The NPCI Way is a shared commitment to align with evolving business needs and dynamic market conditions.
Five Tenets of the NPCI Way
- 🚀 Forward‑Thinking Mindset
- 🤝 Customer First
- 🎯 Lead with Purpose
- 🔥 Passion to Deliver
- 🌍 All Succeed Together
🎁 Employee Perks & Benefits
- 🏥 Insurance & Wellness: Comprehensive medical, accidental, and life coverage; Employee Assistance Program; Annual Wellness Bouquet.
- 👶 Family & Childcare: Inclusive maternity/paternity leave; nanny‑at‑home support for working parents.
- 🚗 Mobility & Lifestyle: Relocation support, home loan reimbursement (up to 50%), mobile reimbursement, car lease, salary advance, and subsidized meals.
- 🎓 Career & Recognition: Education partnerships, reward programs, and technology innovation incentives.
- 💰 Retirement Planning: Provident Fund (PF) and Gratuity contributions.
🌟 Why Join NPCI?
At NPCI, you’ll be part of a purpose‑driven organization shaping the future of digital payments in India and beyond. Employees work on cutting‑edge projects that impact millions, with a focus on innovation, inclusion, and high performance. NPCI offers a platform to grow, contribute, and make a meaningful difference.
🧩 Job Description – Senior Associate (IMPS)
The Senior Associate (IMPS) will be part of the IMPS Product Development Team, supporting enhancement and management of IMPS services, onboarding member banks, introducing new features, ensuring regulatory compliance, and driving strategic product initiatives.
- 📄 Prepare Business Requirement Documents (BRDs) for product enhancements, new services, and process improvements.
- 🔍 Coordinate with internal stakeholders for change management, development, testing, implementation, and rollout.
- 🤝 Assist member banks throughout certification and go‑live lifecycle, ensuring seamless integration and compliance.
- 📊 Support transaction monitoring, issue resolution, and performance tracking to ensure smooth IMPS operations.
- 📈 Prepare presentations, MIS reports, dashboards, and business updates for leadership and stakeholders.
- 💡 Collaborate with banks, technology partners, and internal teams to identify best practices and drive continuous improvement.
- ⚙️ Gain end‑to‑end exposure to the product lifecycle, including requirement gathering, solution design, UAT, rollout, and post‑production support.
🎓 Requirements & Qualifications
- 💼 Experience: 3–6 years in digital payments, banking products, payment switch operations, or product management.
- 🧾 Skills: Product development lifecycle, BRD/FRD preparation, testing, implementation, and rollout.
- 💳 Domain Knowledge: Understanding of transactions, settlement processes, dispute management, and payment operations.
- 📈 Analytical Skills: Strong problem‑solving, transaction analysis, and data interpretation abilities.
- 🗣️ Communication Skills: Excellent written and verbal communication; ability to prepare presentations and reports.
- 🧠 Technical Understanding: Familiarity with payment messaging formats, APIs, banking systems, and transaction flows.
- 🤖 AI Proficiency: Knowledge of AI tools to streamline workflows and enhance productivity.
- 🎓 Preferred Qualification: Post‑Graduate in any stream; MBA with knowledge of Switching Technology desirable.
📍 Job Information Summary
| Location | Mumbai, Maharashtra |
|---|---|
| Department | NETC, AePS, IMPS, NFS Products |
| Experience Level | Associate |
| Job Type | Full Time |
| Date Opened | 16 October 2026 |
| Zip Code | 400063 |
❓ Frequently Asked Questions (FAQ)
- 📌 What is the role of Senior Associate (IMPS)?
- The Senior Associate supports IMPS product development, manages operations, ensures compliance, and collaborates with banks and partners for seamless digital payment services.
- 🗓️ When was the job posted?
- The position was posted on 16 October 2026.
- 📍 Where is the job located?
- The job location is Mumbai, Maharashtra.
- 🎓 What qualifications are required?
- Post‑Graduation in any stream is essential; MBA with Switching Technology knowledge is desirable.
- 💼 How much experience is needed?
- Applicants should have 3–6 years of experience in digital payments, banking, or product management.
- ⚙️ What are the key skills for this role?
- Strong analytical, technical, and communication skills; understanding of payment systems, APIs, and transaction flows.
- 📢 How can I apply?
- Interested candidates can apply online through the official NPCI careers portal https://career.npci.org.in.
