HP Hiring Account Delivery Manager IV in Mumbai, India
HP Inc. has announced a new opportunity for the role of Account Delivery Manager IV in Mumbai, Maharashtra. This full‑time position offers a flexible workstyle and requires strong expertise in customer relationship management, service delivery, and cross‑functional leadership.
📌 Job Overview
The Account Delivery Manager IV applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. The role involves leading functional project teams, contributing to process improvements, and representing HP to external clients.
📝 Key Responsibilities
- Develop and nurture senior management relationships with customers.
- Own customer operational relationships to ensure satisfaction.
- Analyze delivery requirements and contribute to customer strategic business plans.
- Develop strategies for performance metrics, escalation management, and communication.
- Manage expense/cost targets and implement expense controls.
- Lead cross‑functional teams including third‑party vendors to meet performance goals.
- Develop and manage account service delivery plans and contribute to strategic account plans.
- Consult in presales and change order negotiations.
- Identify incremental revenue opportunities and support pursuit activities.
- Ensure compliance with HP and customer policies (HR, legal, financial, ethics).
🎓 Education & Experience Required
- First Level University Degree or equivalent combination of education and experience.
- 3 – 8 years of relevant business experience.
- Multi‑cultural and cross‑country experience desired.
- ITIL/ITSM experience preferred.
💡 Knowledge & Skills
- Strong customer relationship management at senior level.
- Influence and negotiation skills.
- Business management, financial concepts, and contracts knowledge.
- Effective communication: writing, presentation, and active listening.
- Leadership ability to manage cross‑cultural teams.
- Risk management for medium to high‑risk projects.
- Coaching and mentoring abilities.
- Industry knowledge in finance, BFSI, and banking sectors.
- Crisis and conflict management skills.
📅 Job Details
- Job Id: 3161221
- Posting Date: 19 August 2026
- Location: Mumbai, Maharashtra, India
- Schedule: Full‑time
- Shift: No shift premium (India)
- Travel: 25%
- Relocation: Available
🌍 About HP
HP operates in over 170 countries, creating innovative services, products, and solutions. The company fosters collaboration, diversity, and inclusion, ensuring every employee has a voice and opportunity to grow. Joining HP means being part of a global culture of innovation and respect.
⚖️ Equal Opportunity Employer
HP provides equal employment opportunity to all employees and applicants regardless of race, religion, gender, age, disability, veteran status, or any other protected characteristic. For more information, candidates can review HP’s EEO Policy and applicant rights under the law.
✅ Conclusion
The Account Delivery Manager IV role at HP in Mumbai is a senior position requiring strong leadership, customer management, and delivery expertise. With opportunities to work across functions and regions, this role offers career growth in a global organization committed to innovation and inclusivity.
